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Product FAQs
Care
Q. Do you offer replacement parts for the Arm & Hammer™ Diaper Pail refill cartridge?
Q. The lid on my pail has become difficult to close.
Q. The refill cartridge on my Arm & HammerTM Diaper Pail stopped dispensing, but I can see that there is baking soda still in it. What should I do?
Q. How do I refill the cartridge on my Arm & Hammer™ Diaper Pail with baking soda once it runs out?
Q. Can I refill the cartridge on my Arm & Hammer™ Diaper Pail with something other than baking soda?
Q. When loading the bag in my Arm & Hammer™ Diaper Pail, I tried to push down to snap the ring under the tabs, but it did not work.
Q. When is it time for me to empty the refill bag in my Arm & Hammer™ Diaper Pail ?
Q. Can I use the Arm & Hammer™ Diaper Pail Refill Bags with other diaper disposal systems or trash cans?
Q. Are the Arm & Hammer™ Diaper Pail refill bags scented?
Q. What is the best way to clean my Arm & Hammer™ Diaper Pail?
Q. I have the Nightlight on the base, but the light is not “On”. Is the Nightlight still charging?
Q. The Nightlight turns off after 30 minutes even when it is on the base. Is this normal?
Q. Can I place my Diaper Duty Organizer on my Baby Care Cart?
Q. How many diapers can the Diaper Change Organizer hold?
Q. Do you offer replacement parts for the Arm & Hammer™ Diaper Pail refill cartridge?
A.
Please contact Munchkin Customer Service at 800-344-BABY(2229) or cserv@munchkin.com for information on how to replace your refill cartridge.
Q. The lid on my pail has become difficult to close.
A.
This may be a result of the weight of too many diapers being placed in the bag so you may want to try placing fewer diapers in the pail. If the problem persists, it may be a result of some baking soda that has accidentally spilled into the gear system. This can easily be remedied by flushing warm water through the pail and allowing it to completely dry before using again.
Q. The refill cartridge on my Arm & HammerTM Diaper Pail stopped dispensing, but I can see that there is baking soda still in it. What should I do?
A.
Remove the baking soda cartridge from the vented base, shake well to break up any clumps, and re-install. Also, make sure that you have not filled the cartridge above the fill line as this will impede proper dispensing.
Q. How do I refill the cartridge on my Arm & Hammer™ Diaper Pail with baking soda once it runs out?
A.
You can refill with your own Arm & Hammer® baking soda by removing the baking soda cartridge from the vented base, then removing the filter disc by turning counter-clockwise. Cover the dispensing holes with a piece of tape and fill the cartridge up to the fill line. Re-insert the filter disc by turning clock-wise. Re-install cartridge into vented base and remove the tape.
Q. Can I refill the cartridge on my Arm & Hammer™ Diaper Pail with something other than baking soda?
A.
The cartridge has been specifically designed for use with Arm & Hammer® baking soda for optimum dispensing and odor control.
Q. When loading the bag in my Arm & Hammer™ Diaper Pail, I tried to push down to snap the ring under the tabs, but it did not work.
A.
Try sliding the ring under the tabs to secure the bag in place. Bag will not work properly if the ring tabs are not secured
Q. When is it time for me to empty the refill bag in my Arm & Hammer™ Diaper Pail ?
A.
You'll know it is time to change the bag once you can no longer comfortably place more diapers into the pail. Filling the bag beyond capacity will lead to premature wear on the bag and is not recommended.
Q. Can I use the Arm & Hammer™ Diaper Pail Refill Bags with other diaper disposal systems or trash cans?
A.
No, the Arm & HammerTM Diaper Pail Refill bags are specifically designed for use with the Arm & HammerTM Diaper Pail.
Q. What is the best way to clean my Arm & Hammer™ Diaper Pail?
A.
Periodically clean the Diaper Pail with warm water and soap. You may also want to try making your own natural cleaning solution by mixing a little baking soda, vinegar and lemon.
Q. I have the Nightlight on the base, but the light is not “On”. Is the Nightlight still charging?
A.
Yes, the Nightlight will continue to charge when on the base whether or not the Nightlight is "On".
Q. The Nightlight turns off after 30 minutes even when it is on the base. Is this normal?
A.
Yes, this is how the Nightlight functions. You must press the "On" button again in order to turn the light back on.
Q. Can I place my Diaper Duty Organizer on my Baby Care Cart?
A.
The organizer cannot be place on the Baby Care Cart because it must be used on a stable flat surface, such as a changing table or dresser.
Q. How many diapers can the Diaper Change Organizer hold?
A.
The Diaper Change Organizer can hold up to 50 diapers.
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