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Product FAQs
Feeding: Accessories
Q. Can the booster seat be used without the height adjustment legs?
Q. Can the height of the booster seat be adjusted?
Q. How do you take the grate out of the bowl?
Q. How many times can I use one sterilizer bag?
Q. I boiled my Powdered Formula Dispenser and the lid will no longer fit and the bottom has melted.
Q. Is the Deluxe Drying Rack dishwasher safe?
Q. Is there a way to soften the stiff bristles of my new Deluxe Bottle and Nipple Brush?
Q. Do you sell replacement mesh bags for the Fresh Food Feeder?
Q. Sometimes food gets stuck in the mesh bag of the Fresh Food Feeder. How should I clean it?
Q. Can the booster seat be used without the height adjustment legs?
A.
Yes, the rubber pads on the bottom of the bag provides a non-slip grip.
Q. Can the height of the booster seat be adjusted?
A.
Yes, to adjust the height, turn the seat upside down. Lift the side flaps on the bottom of the bag and fold over two times. Rotate adjustable legs outwards and push down to secure into place.
Q. How do you take the grate out of the bowl?
A.
First, the knob on the top of the handle must be fully tightened. Once you cannot tighten the knob any more place your hand on the handle and press down while turning it counter clock wise. This will then loosen and remove the grate from the bowl.
Q. I boiled my Powdered Formula Dispenser and the lid will no longer fit and the bottom has melted.
A.
The formula dispensers are not meant to be boiled, microwaved or steam sterilized because they can melt or warp. This information is stated on the product packaging.
Q. Is the Deluxe Drying Rack dishwasher safe?
A.
The Deluxe Drying Rack is top rack dishwasher safe.
Q. Is there a way to soften the stiff bristles of my new Deluxe Bottle and Nipple Brush?
A.
To soften the bristles soak the brush in warm water for about 3-5 minutes.
Q. Do you sell replacement mesh bags for the Fresh Food Feeder?
A.
No, the mesh bag on the Fresh Food Feeder can not be removed for safety reasons. It is permanently attached to the handle.
Q. Sometimes food gets stuck in the mesh bag of the Fresh Food Feeder. How should I clean it?
A.
Try soaking it in a warm cup of water immediately after usage, then wash it with warm soapy water. You could also use a soft-bristled toothbrush to gently scrub the mesh. The Fresh Food Feeder is also top rack dishwasher safe.
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