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Frequently Asked Questions:

  • How many diapers can the Diaper Change Organizer hold?

    The Diaper Change Organizer can hold up to 50 diapers.

  • Can I place my Diaper Duty Organizer on my Baby Care Cart?

    The organizer cannot be place on the Baby Care Cart because it must be used on a stable flat surface, such as a changing table or dresser.

  • The Nightlight turns off after 30 minutes even when it is on the base. Is this normal?

    Yes, this is how the Nightlight functions. You must press the "On" button again in order to turn the light back on.

  • I have the Nightlight on the base, but the light is not “On”. Is the Nightlight still charging?

    Yes, the Nightlight will continue to charge when on the base whether or not the Nightlight is "On".

  • What is the best way to clean my Arm & Hammer™ Diaper Pail?

    Periodically clean the Diaper Pail with warm water and soap. You may also want to try making your own natural cleaning solution by mixing a little baking soda, vinegar and lemon.

  • Are the Arm & Hammer™ Diaper Pail refill bags scented?

    No, the bags are not scented.

  • Can I use the Arm & Hammer™ Diaper Pail Refill Bags with other diaper disposal systems or trash cans?

    No, the Arm & HammerTM Diaper Pail Refill bags are specifically designed for use with the Arm & HammerTM Diaper Pail.

  • Can I refill the cartridge on my Arm & Hammer™ Diaper Pail with something other than baking soda?

    The cartridge has been specifically designed for use with Arm & Hammer® baking soda for optimum dispensing and odor control.

  • The refill cartridge on my Arm & HammerTM Diaper Pail stopped dispensing, but I can see that there is baking soda still in it. What should I do?

    Remove the baking soda cartridge from the vented base, shake well to break up any clumps, and re-install. Also, make sure that you have not filled the cartridge above the fill line as this will impede proper dispensing.

  • The lid on my pail has become difficult to close.

    This may be a result of the weight of too many diapers being placed in the bag so you may want to try placing fewer diapers in the pail. If the problem persists, it may be a result of some baking soda that has accidentally spilled into the gear system. This can easily be remedied by flushing warm water through the pail and allowing it to completely dry before using again.

  • Do you offer replacement parts for the Arm & Hammer™ Diaper Pail refill cartridge?

    Please contact Munchkin Customer Service at 800-344-BABY(2229) or cserv@munchkin.com for information on how to replace your refill cartridge.

CONTACT US

CONTACT US BY PHONE:

US - 800-344-BABY (2229)
UK - 0871 702 1000

CONTACT US BY EMAIL:

US - cserv@munchkin.com
UK - careline@munchkin.com

CONTACT US BY MAIL:

US -

Munchkin, Inc.
16689 Schoenborn Street
North Hills, CA 91343

Canada -

Munchkin Canada Ltd.
50 Precidio Court. Unit A
Brampton, ON L6S 6E3

UK -

Lindam Ltd
Unit 760
Thorp Arch Trading Estate
Thorp Arch
Wetherby
LS23 7FW, UK