Frequently Asked Questions

For more than 25 years, Munchkin has been a trusted brand that retailers and parents have depended on with confidence, and we work hard to maintain that trust. The safety and well-being of our consumers is our top priority. All of our products are independently tested and meet or exceed the safety standards for our industry as established by both the Consumer Product Safety Commission (CPSC) and American Society for Testing and Materials (ASTM) International. We are constantly in touch with these national safety organizations to ensure we are up-to-date with clear scientific findings and any changes in regulations. In addition, follow-up tests are conducted on all of our products at periodic intervals after they launch to ensure each product’s continued safety.

No, Munchkin will not provide or sell your registration information to any other company.

Unfortunately, Munchkin can not accept unsolicited product suggestions, concept or ideas.

Munchkin products are sold in mass, drug and grocery stores.

Yes, Munchkin products are available for purchase in other countries.

No, Munchkin products are latex-free.

Munchkin created its infant formula to bring the same innovation, design leadership,
and parent-first thinking that families already trust across the brand’s nearly 40-year history. After a decade of research and development, Munchkin developed its patented Nurture 10 Blend to offer a formula built with purpose, proof, and clinical validation. Designed to help reduce GI discomfort, promote soft stools, and support better sleep.

Yes. Munchkin conducted a 16-week, randomized, controlled, double-blind clinical trial with 260 infants. Babies fed Munchkin formula experienced significantly less fussiness and gas, soft stools, and healthy growth, including greater daily length gain versus the leading brand. Moderate gastrointestinal side effects were more than 2x higher in the leading brand compared to Munchkin (20.8% vs. 9.7%).

Munchkin formula is produced in a state-of-the-art infant-nutrition facility in Canada, one of the newest and most advanced in North America. Built in 2019, it was designed specifically for infant formula — with cutting-edge hygienic zoning, air handling, automation, and safety systems. The facility is fully registered and regularly inspected by the FDA and the Canadian Food Inspection Agency (CFIA).

Our formula is produced in a purpose-built infant formula facility where every step – milk reception, pasteurization, drying, blending, filling and packaging – happens under one roof, allowing full lot traceability and consistency. Every can meets both US and Canadian safety standards. Each batch goes through cGMP and Preventative Control programs and quality checks before heading your way. In addition to food-safety programs, we perform rigorous safety and quality tests to ensure products are free from harmful pathogens and heavy metals, including specific testing for Clostridium botulinum (C.bot), the bacteria responsible for infant botulism, and Cronobacter.

Munchkin formulas are made using a unique nutrient‑blending approach, and while all infant formulas contain iron, the way minerals are combined can sometimes make harmless residue a bit more visible. What you’re seeing can happen when leftover formula sits out after a feeding. It’s the result of natural reactions in the bottle over time, not an issue with the formula itself. Importantly, this does not indicate spoilage, contamination, or a safety or quality concern with the formula itself.

A few simple tips can prevent this discoloration:

• Use warm water (~100F) to prepare bottles
• Only prepare what you need
• Rinse bottles soon after use
• Avoid leaving a used bottle out for more than about an hour
• Toss leftover formula after each feeding

Yes! Munchkin Infant Formula is certified Kosher.

Our formula features the Nurture 10 Blend, sharing 10 shared ingredients with breast milk*: Alpha-Lactalbumin, Lactoferrin, Beta-Palmitate, Lutein, DHA, ARA, Nucleotides, Taurine, L-Carnitine, Beta-Carotene. These ingredients may support brain development, nutrient absorption, and energy metabolism. Please refer to the cans for the full list of ingredients.

*Structure and levels differ from those in breastmilk.

• Wash hands and use only clean bottles, nipples, caps, and scoops.
• Measure water into a clean bottle.
• Using the Munchkin scoop only, add 1 unpacked, level scoop of formula powder per 1 fl oz of water.
• Cap and shake until fully dissolved.
• Feed within 1 hour and discard any remaining formula after feeding.
• Please refer to bottle preparation instructions on Munchkin formula can.

Using the Munchkin scoop only, use 1 level, unpacked scoop of Munchkin formula per 1 fl oz of water.
Please refer to bottle preparation instructions on the Munchkin formula can.

After mixing and preparing a bottle of formula, it can be kept in the refrigerator for 24 hours.

Store your Munchkin Infant Formula can at room temperature. After opening the can, keep it tightly covered and store in a dry area. Use the can within one month of opening. Always check the “use by” date on the bottom of the can.

Our infant formula is available at your local Target and Munchkin.com.

For safety reasons, we cannot accept returns of infant formula. We only offer refunds for 1-can trial purchases if your little one is not satisfied. This policy is limited to one refund per household. Please reach out to helpinfantformula@munchkin.com.

Milkmakers Cookie Bites, bars, and teas are a great snack for anyone. Only lactating mothers will reap the benefits of lactation support.

Until you have your baby, Milkmakers Cookie Bites, bars, and teas are just a great snack. Many moms have them in hand close to their delivery date, and continue to use them throughout their feeding journey. Milkmakers won’t help with milk production until you are lactating. Note that the Oatmeal Raisin Cookie Bites contain fenugreek, which should be avoided while pregnant.

Yes you can!

You can have Milkmakers products whenever you feel like it. Many of our moms find it helpful to setup a schedule to ensure they are eating or drinking Milkmakers consistently to support lactation.

One serving of Milkmakers a day can help breastfeeding moms reap the full benefits. However, every mom responds differently; it takes trial and error to see what works best for you. Our cookies help a lot of of moms throughout their feeding journey, but they may not work for everyone. If Milkmakers products aren’t working for you, DON’T GIVE UP. At Munchkin, we have a range of products to help make feeding a little easier for you and your little one. For lactation support, we recommend contacting a lactation consultant or speaking with your health care provider.

Most Milkmakers products are fenugreek free. There are lots of great fenugreek based lactation products and supplements on the market, but we offer cookie flavors and bars without fenugreek as some Moms prefer to not use fenugreek and choose other galactogogues. Our Bite-Size Oatmeal Raisin cookies do contain fenugreek if you want to try a cookie that has fenugreek in it. Our new Milkmakers Lactation Teas also contain organic fenugreek seed.

Milkmakers Lactation Cookie Bites DO contain gluten. The bars are gluten free and made in a facility that is totally gluten free and doesn’t use any gluten. The ingredients in our tea are free of gluten, but there is a very small chance that some gluten may come in contact with our finished tea bags.

The gloves used during manufacturing of Milkmakers products are latex free.

Any orders placed before 3pm will be shipped the same day. Any order placed after 3pm will be shipped the following day. (Products ship from California.)

Milkmakers does not offer subscriptions at this time.

Clean the suction cups with alcohol solution and a little water and try again.

No, a cold pack or warm pack is not included with the Baby On-the-Go Bag — try one of our Fun Ice products to keep your items cold. The Baby On-the-Go Bag is insulated so it will keep your items at the original temperature, whether it was cold or warm.

The patented White Hot® Heat Alert reveals the word HOT on the safety disc when car interior is too hot for baby.

Yes, this is how the Nightlight functions. You must press the “On” button again in order to turn the light back on.

The organizer cannot be place on the Baby Care Cart because it must be used on a stable flat surface, such as a changing table or dresser.

The Diaper Change Organizer can hold up to 50 diapers.

Press and hold the power button for two seconds to turn the Lulla-Vibe™ Vibrating Mattress Pad on. The Lulla-Vibe™ will automatically turn off after 30 minutes. Manually turn off the Lulla-Vibe™ by pressing the power button a third time.

This may be a result of the weight of too many diapers being placed in the bag so you may want to try placing fewer diapers in the pail. If the problem persists, it may be a result of some baking soda that has accidentally spilled into the gear system. This can easily be remedied by flushing warm water through the pail and allowing it to completely dry before using again.

Please contact Munchkin Customer Service at 800-344-BABY(2229) or cserv@munchkin.com for information on how to replace your refill cartridge.

Remove the baking soda cartridge from the vented base, shake well to break up any clumps, and re-install. Also, make sure that you have not filled the cartridge above the fill line as this will impede proper dispensing.

You can refill with your own Arm & Hammer™ baking soda by removing the baking soda cartridge from the vented base, then removing the filter disc by turning counter-clockwise. Cover the dispensing holes with a piece of tape and fill the cartridge up to the fill line. Re-insert the filter disc by turning clock-wise. Re-install cartridge into vented base and remove the tape.

The cartridge has been specifically designed for use with Arm & Hammer™ baking soda for optimum dispensing and odor control.

Try sliding the ring under the tabs to secure the bag in place. Bag will not work properly if the ring tabs are not secured.

You’ll know it is time to change the bag once you can no longer comfortably place more diapers into the pail. Filling the bag beyond capacity will lead to premature wear on the bag and is not recommended.

No, the Arm & Hammer™ Diaper Pail Refill bags are specifically designed for use with the Arm & Hammer™ Diaper Pail.

Periodically clean the Diaper Pail with warm water and soap. You may also want to try making your own natural cleaning solution by mixing a little baking soda, vinegar and lemon.

Yes, the rubber pads on the bottom of the bag provides a non-slip grip.

Yes, to adjust the height, turn the seat upside down. Lift the side flaps on the bottom of the bag and fold over two times. Rotate adjustable legs outwards and push down to secure into place.

First, the knob on the top of the handle must be fully tightened. Once you cannot tighten the knob any more place your hand on the handle and press down while turning it counter clock wise. This will then loosen and remove the grate from the bowl.

Each bag can be re-used up to twenty times.

The formula dispensers are not meant to be boiled, microwaved or steam sterilized because they can melt or warp.

To soften the bristles soak the brush in warm water for about 3-5 minutes.

No, the mesh bag on the Fresh Food Feeder can not be removed for safety reasons. It is permanently attached to the handle.

Try soaking it in a warm cup of water immediately after usage, then wash it with warm soapy water. You could also use a soft-bristled toothbrush to gently scrub the mesh.

You may need to activate the valve. You can either squeeze the round part or rub the valve between your hands.

You can find replacement straws with our Cup Replacement Parts.

Yes, any of our Fun Ice® Teethers can be frozen. The material will still stay soft for your baby’s tender gums.

Yes, the gel in the Fun Ice® Teethers is non-toxic.

The organizer can be hand washed in cold water and allowed to line dry.

Hold the rinser against your child’s forehead and gently pour the water to rinse off shampoo and soap.

Clean the suction cups with alcohol solution and a little water and try again.

Wait until you have filled the tub to the desired level for your baby before placing the Star Fountain in the tub. Nudge it slightly and it will begin spinning.

The Caterpillar Spiller is BPA, PVC and phthalate free.

The best way to clean the Wet Wheels is to rinse them with warm water and wipe dry before storing.

The organizer may fall off of your shower wall if the wall and/or suction cups have not been cleaned properly. Make sure that the wall and suction cups are free of any mildew by using mild soap and water.

Hand wash with warm soapy water and rinse. Be sure to air dry.

There is a White Hot Safety Disc which will turn white if the water is too hot (approximately 104°F / 40°C and above). If it turns white, mix in cold water until the dot turns blue again before placing baby on the cradle.

Rinse with clean water and squeeze out excess water (do not wring). Prop cradle upright or on its side to air dry. Allow to completely air dry before storing.