Frequently Asked Questions

For more than 25 years, Munchkin has been a trusted brand that retailers and parents have depended on with confidence, and we work hard to maintain that trust. The safety and well-being of our consumers is our top priority. All of our products are independently tested and meet or exceed the safety standards for our industry as established by both the Consumer Product Safety Commission (CPSC) and American Society for Testing and Materials (ASTM) International. We are constantly in touch with these national safety organizations to ensure we are up-to-date with clear scientific findings and any changes in regulations. In addition, follow-up tests are conducted on all of our products at periodic intervals after they launch to ensure each product's continued safety.

No, Munchkin will not provide or sell your registration information to any other company.

Unfortunately, Munchkin can not accept unsolicited product suggestions, concept or ideas.

Munchkin products are sold in mass, drug and grocery stores.

Yes, Munchkin products are available for purchase in other countries.

No, Munchkin products are latex-free.

Yes. Munchkin.com offers Hassle-Free Returns if you are not 100% satisfied with your purchase. Please return your order for a full refund, store credit, or exchange of the item cost within 60 days of the purchase date. Returns must be new, unused, in the original packaging and/or hang tags, and include all accessories, instruction guides and labels. Clothing items must be unworn. Domestic return shipping is free. The cost of the original shipping is not refundable. View our Return Policy.

Munchkin will make every attempt to ship out your order as soon as possible. The shipping cutoff times are as follows:

Milkmakers Cookie Bites, bars, and teas are a great snack for anyone. Only lactating mothers will reap the benefits of lactation support.

Until you have your baby, Milkmakers Cookie Bites, bars, and teas are just a great snack. Many moms have them in hand close to their delivery date, and continue to use them throughout their feeding journey. Milkmakers won’t help with milk production until you are lactating. Note that the Oatmeal Raisin Cookie Bites contain fenugreek, which should be avoided while pregnant.

Yes you can!

You can have Milkmakers products whenever you feel like it. Many of our moms find it helpful to setup a schedule to ensure they are eating or drinking Milkmakers consistently to support lactation.

One serving of Milkmakers a day can help breastfeeding moms reap the full benefits. However, every mom responds differently; it takes trial and error to see what works best for you. Our cookies help a lot of of moms throughout their feeding journey, but they may not work for everyone. If Milkmakers products aren't working for you, DON’T GIVE UP. At Munchkin, we have a range of products to help make feeding a little easier for you and your little one. For lactation support, we recommend contacting a lactation consultant or speaking with your health care provider.

Most Milkmakers products are fenugreek free. There are lots of great fenugreek based lactation products and supplements on the market, but we offer cookie flavors and bars without fenugreek as some Moms prefer to not use fenugreek and choose other galactogogues. Our Bite-Size Oatmeal Raisin cookies do contain fenugreek if you want to try a cookie that has fenugreek in it. Our new Milkmakers Lactation Teas also contain organic fenugreek seed.

Milkmakers Lactation Cookie Bites DO contain gluten. The bars are gluten free and made in a facility that is totally gluten free and doesn't use any gluten. The ingredients in our tea are free of gluten, but there is a very small chance that some gluten may come in contact with our finished tea bags.

The gloves used during manufacturing of Milkmakers products are latex free.

Any orders placed before 3pm will be shipped the same day. Any order placed after 3pm will be shipped the following day. (Products ship from California.)

Milkmakers does not offer subscriptions at this time.

Yes, this is how the Nightlight functions. You must press the "On" button again in order to turn the light back on.

The organizer cannot be place on the Baby Care Cart because it must be used on a stable flat surface, such as a changing table or dresser.

The Diaper Change Organizer can hold up to 50 diapers.

Press and hold the power button for two seconds to turn the Lulla-Vibe™ Vibrating Mattress Pad on. The Lulla-Vibe™ will automatically turn off after 30 minutes. Manually turn off the Lulla-Vibe™ by pressing the power button a third time.

This may be a result of the weight of too many diapers being placed in the bag so you may want to try placing fewer diapers in the pail. If the problem persists, it may be a result of some baking soda that has accidentally spilled into the gear system. This can easily be remedied by flushing warm water through the pail and allowing it to completely dry before using again.

Please contact Munchkin Customer Service at 800-344-BABY(2229) or cserv@munchkin.com for information on how to replace your refill cartridge.

Remove the baking soda cartridge from the vented base, shake well to break up any clumps, and re-install. Also, make sure that you have not filled the cartridge above the fill line as this will impede proper dispensing.

You can refill with your own Arm & Hammer™ baking soda by removing the baking soda cartridge from the vented base, then removing the filter disc by turning counter-clockwise. Cover the dispensing holes with a piece of tape and fill the cartridge up to the fill line. Re-insert the filter disc by turning clock-wise. Re-install cartridge into vented base and remove the tape.

The cartridge has been specifically designed for use with Arm & Hammer™ baking soda for optimum dispensing and odor control.

Try sliding the ring under the tabs to secure the bag in place. Bag will not work properly if the ring tabs are not secured.

You'll know it is time to change the bag once you can no longer comfortably place more diapers into the pail. Filling the bag beyond capacity will lead to premature wear on the bag and is not recommended.

No, the Arm & Hammer™ Diaper Pail Refill bags are specifically designed for use with the Arm & Hammer™ Diaper Pail.

Periodically clean the Diaper Pail with warm water and soap. You may also want to try making your own natural cleaning solution by mixing a little baking soda, vinegar and lemon.

Yes, the rubber pads on the bottom of the bag provides a non-slip grip.

Yes, to adjust the height, turn the seat upside down. Lift the side flaps on the bottom of the bag and fold over two times. Rotate adjustable legs outwards and push down to secure into place.

First, the knob on the top of the handle must be fully tightened. Once you cannot tighten the knob any more place your hand on the handle and press down while turning it counter clock wise. This will then loosen and remove the grate from the bowl.

Each bag can be re-used up to twenty times.

The formula dispensers are not meant to be boiled, microwaved or steam sterilized because they can melt or warp.

The Deluxe Drying Rack is top rack only dishwasher safe.

To soften the bristles soak the brush in warm water for about 3-5 minutes.

No, the mesh bag on the Fresh Food Feeder can not be removed for safety reasons. It is permanently attached to the handle.

Try soaking it in a warm cup of water immediately after usage, then wash it with warm soapy water. You could also use a soft-bristled toothbrush to gently scrub the mesh. The Fresh Food Feeder is also top rack dishwasher safe.

You may need to activate the valve. You can either squeeze the round part or rub the valve between your hands.

Before first use, disassemble your bottle and place all components in boiling water for 5 minutes, or use the Munchkin® SteamGuard™ Microwave or Clean™ Electric Sterilizer for proper hygiene.

For ongoing cleaning, carefully disassemble the LATCH™ bottle. Wash all components with soap and hot water and rinse thoroughly. Clean the valve using a small, soft brush. Use LATCH™ Deluxe Bottle Brush for best results.

All bottle parts are top rack dishwasher safe. For best results, use Munchkin® High Capacity Dishwasher basket to secure nipples, valves, and collars during wash and dry cycles.

Inspect carefully regularly and discontinue use if any tear or crack appears on nipple.

Inspect carefully regularly and discontinue use if any tear or crack appears on valve.

To use your LATCH bottles most effectively, we recommend activating the blue valve before each feeding. Simply hold the tip of the valve (triangle head) up to the light to see the slit and pinch it apart to ensure proper venting. When assembling your LATCH bottle, push the valve firmly through the hole at the bottom of the bottle, making sure that the triangle head is fully inserted.

Cleaning is also an important component of LATCH bottle care. In order to avoid tearing, clean the valve using a small, soft brush, such as the LATCH™ Deluxe Bottle Brush.

Before first use, disassemble your bottle and place all components in boiling water for 5 minutes, or use the Steam™ Microwave Sterilizer or Clean™ Electric Sterilizer for proper hygiene.

Only use LATCH™ nipples with this bottle. Other brand nipples won’t fit.

All LATCH™ parts are interchangeable between the 4oz bottle, 8oz bottle, and Transition Cup.

This bottle is made of polypropylene and silicone. It is BPA and phthalate-free.

The Nipple and Valve are made of silicone

No. The Munchkin LATCH™ bottle is BPA-free

A team of product developers, engineers, and quality managers, many of whom are moms and dads too, have developed the LATCH™ bottle to be most like the breast. The team also sought expert advice from lactation consultants and nurse practitioners to ensure that we are supporting breastfeeding goals. The bottle has also been tested by breastfeeding moms and babies.

Yes, any of our Fun Ice® Teethers can be frozen. The material will still stay soft for your baby's tender gums.

Yes, the gel in the Fun Ice® Teethers is non-toxic.

The organizer can be hand washed in cold water and allowed to line dry.

Hold the rinser against your child's forehead and gently pour the water to rinse off shampoo and soap.

Clean the suction cups with alcohol solution and a little water and try again.

Wait until you have filled the tub to the desired level for your baby before placing the Star Fountain in the tub. Nudge it slightly and it will begin spinning.

The Caterpillar Spiller is BPA, PVC and phthalate free.

The best way to clean the Wet Wheels is to rinse them with warm water and wipe dry before storing.

The organizer may fall off of your shower wall if the wall and/or suction cups have not been cleaned properly. Make sure that the wall and suction cups are free of any mildew by using mild soap and water.

Hand wash with warm soapy water and rinse. Be sure to air dry.

There is a White Hot Safety Disc which will turn white if the water is too hot (approximately 104°F / 40°C and above). If it turns white, mix in cold water until the dot turns blue again before placing baby on the cradle.

Rinse with clean water and squeeze out excess water (do not wring). Prop cradle upright or on its side to air dry. Allow to completely air dry before storing.

Clean the suction cups with alcohol solution and a little water and try again.

No, a cold pack or warm pack is not included with the Baby On-the-Go Bag -- try one of our Fun Ice products to keep your items cold. The Baby On-the-Go Bag is insulated so it will keep your items at the original temperature, whether it was cold or warm.

The patented White Hot® Heat Alert reveals the word HOT on the safety disc when car interior is too hot for baby.

Our Onester is a one-piece body suit that leaves baby's legs uncovered and fastens with snaps at the crotch. That's where our similarities to other infant body suits ends. We made ours better by adding a double-layer on the front to keep baby's tummy and chest warm while baby is in a car seat, stroller or crib. This double layer front consists of 2 different coordinating prints, both in a timeless Americana style. The back is made of a single layer of fabric to keep baby's back side cool. We've also added a shiny brass snap in the center to guide proper snap alignment. Our Onesters are designed with the finest knit fabrics (100% cotton), for a super soft feel.

Our Sleepster is a one-piece sleep suit with legs that fasten with snaps at the crotch. We built a better baby all-in-one by adding a built-in blanket to keep baby's front side warm while baby is in the crib. This double layer front consists of 2 different coordinating prints, both in a timeless Americana style. The back is made of a single layer of fabric to keep baby's back side cool. We’ve constructed convertible feet so the Sleepster grows with baby, and a shiny brass snap in the center to guide proper snap alignment. Our Sleepsters are designed with the finest knit fabrics (100% cotton), for a super soft feel.

Pediatricians recommend that nothing be placed in a crib with a baby, not even a blanket, for safe sleep. Our Sleepster is constructed with a double layer front -- a built in blanket -- which is very important for keeping baby both warm and safe in the crib. During daytime hours, babies spend the majority of their time on their backs (stroller, swing, bouncy seat, car seat) – so their front is exposed while their back is covered. Only the mbaby Onester™ has a patent-pending double-layer front for built-in comfort.

mbaby apparel is made true to size. To make sure you order the right size every time, please see our size chart for specifications that include age, height and weight parameters for each size.

Since our Sleepsters are made of natural cotton fibers, it is not necessary to treat our fabrics with flame retardant chemicals. Our garments meet CPSC flammability requirements.

Our fabrics have been pre-shrunk, so you do not need to size up to allow for shrinkage, please reference our sizing chart when ordering product.

Determine how old you would like the baby to be when they wear your gift. Use the size chart and choose the size that corresponds with the age you have picked. You can also use our size chart to help select correctly sized accessories to match.

Most of our solid white items are made from organic cotton.

Yes, all packaging components should be immediately removed and each garment should always be washed prior to first use. Please see care label for specific instructions.

Machine wash cold water. Do not bleach. Tumble dry low. Do not iron.