Frequently Asked Questions

What does Munchkin do to ensure the quality and safety of its products?

Will you give my name and contact information to other companies?

I have a great product idea. How can I submit it?

Where are Munchkin products sold at retail?

Are Munchkin products available for purchase outside of the United States?

Do Munchkin products contain latex?

Can I return my order?

What are the shipping cutoff times?

Are Milkmakers products safe for men and children as well?

Can I use Milkmakers products if I'm pregnant?

Can I use more than one Milkmakers product?

When should I eat Milkmakers products?

How long does it take for Milkmakers to work?

Why is Milkmakers fenugreek-free?

Do Milkmakers products have gluten?

Are gloves containing latex worn during the manufacturing of Milkmakers?

I have questions about my online order. When will it ship?

Do you offer a subscription?

With the Light My Way™ Nightlight, the nightlight turns off after 20 minutes even if I pressed the "on" button. Is this normal?

Can I place my Diaper Duty Organizer on my Baby Care Cart?

How many diapers can the Diaper Change Organizer hold?

How do I turn on and turn off my Lulla-Vibe™ vibrating mattress pad?

The lid on my pail has become difficult to close.

Do you offer replacement parts for the Arm & Hammer™ Diaper Pail refill cartridge?

The refill cartridge on my Arm & Hammer™ Diaper Pail stopped dispensing, but I can see that there is baking soda still in it. What should I do?

How do I refill the cartridge on my Arm & Hammer™ Diaper Pail with baking soda once it runs out?

Can I refill the cartridge on my Arm & Hammer™ Diaper Pail with something other than baking soda?

When loading the bag in my Arm & Hammer™ Diaper Pail, I tried to push down to snap the ring under the tabs, but it did not work.

When is it time for me to empty the refill bag in my Arm & Hammer™ Diaper Pail?

Can I use the Arm & Hammer™ Diaper Pail Refill Bags with other diaper disposal systems or trash cans?

What is the best way to clean my Arm & Hammer™ Diaper Pail?

Can the booster seat be used without the height adjustment legs?

Can the height of the booster seat be adjusted?

How do you take the grate out of the bowl?

How many times can I use one sterilizer bag?

I boiled my Powdered Formula Dispenser and the lid will no longer fit and the bottom has melted.

Is the Deluxe Drying Rack dishwasher safe?

Is there a way to soften the stiff bristles of my new Deluxe Bottle and Nipple Brush?

Do you sell replacement mesh bags for the Fresh Food Feeder?

Sometimes food gets stuck in the mesh bag of the Fresh Food Feeder. How should I clean it?

My child is having trouble getting liquid out of the sippy cup. What should I do?

How do I clean this bottle?

When is it time to replace the nipple?

When is it time to replace the valve?

How do I properly use and care for the valve?

How do I sterilize the bottle parts?

Can I use another brand’s nipple with this bottle?

Are LATCH™ parts interchangeable?

What is this bottle made of?

Does this bottle contain BPA?

How did Munchkin develop the LATCH™ bottle?

Can I freeze any of the Munchkin teethers?

Is the material in the teethers safe for my baby?

How do I clean my Corner Bath Organizer?

How do I properly use the Shampoo Rinser?

I am having trouble getting my bath toy suction cups to stick to the tub wall. How can I get them to stick?

I put the Star Fountain into the tub, but it is not spinning or squirting water. What should I do?

Is the Caterpillar Spiller BPA, PVC and phthalate free?

What is the best way to clean the Wet Wheels?

Why does my Corner Bather Organizer fall off my shower wall?

How should I clean the Bubble Ducky Spout Guard?

How does the Safety Baby Bath Cradle indicate that the water is too hot for my baby?

How should I clean the Safety Baby Bath Cradle?

I am having trouble getting my car shade suction cups to stick to the car. How can I get them to stick?

Does the Baby On-the-Go Bag come with a cold pack?

How does the heat alert work on the Safety SunBlock Shades?