Nursery Fresh® Money Back Guarantee
We value all our customers, and genuinely appreciate the confidence you place in us each time you choose a Munchkin product. We want to leave you with a positive experience, so if you are not satisfied with the fit of our Nursery Fresh® diaper pail rings for Diaper Genie®, we are happy to refund you. Refund amount is based on the highest SRP cost on file. This offer is limited to one refund per household.
Refunds can be requested by any of the following methods:
Refund via mail
Download and print the Refund Form. Mail the completed form to the following address:
Nursery Fresh Refund
7835 Gloria Avenue
Van Nuys, CA 91406
Refund via phone or email
Our Customer Satisfaction team is happy to help live. Please contact them via phone or email for assistance.
- Phone: 1 (800) 344.2229 (BABY)
- Email: firstname.lastname@example.org
Please have the following information ready:
- 12 digit barcode UPC
- Name of the retailer where you made your purchase
- Your mailing address
Your refund will be mailed in the form of a check. Refund amount is based on the highest SRP cost on file. Refunds will be processed in 2-3 weeks. Please allow for up to 6 weeks to receive your refund.
Munchkin, Inc. reserves the right, at its sole discretion, to change, modify, add or remove portions of this Nursery Fresh® Money Back Guarantee, at any time. It is your responsibility to check this Nursery Fresh® Money Back Guarantee policy periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.